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Fiona Lowe
Partner - North & Latin America & the Caribbean


A British Citizen born in Jersey in the UK Channel Islands, she has lived and worked in the UK, and the Caribbean extensively, accustomed to local cultures and leadership styles. 
She is a hospitality industry specialist in Operations, HR, Learning, and Development, spanning 30 + years with Le Meridien, and Marriott International, including six years in luxury resorts in the Caribbean: St. Kitts, Curacao & Grenada, where she lives.
Fiona is an expert at developing new employee Culture programs and creating anything from Orientation programs to Leadership training. 
Her passion is inspiring others to reach their potential, and Fiona is a certified Life Coach.
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Robert Gary Dodds
Founder & Managing Partner

An American, British-born who has lived and worked in Europe, the Middle East & Africa (MEA), and the Asia Pacific, he conducts consulting on each region in the Caribbean and Latin America.

A VP-HR for 38 years in the hotel industry with The Peninsula Group, IHG, Ritz-Carlton, and Marriott.  Last looking after 160 hotels in the ME& A across multiple jurisdictions, and now based in the USA.

He's passionate about and inspired by creating and delivering best-practice HR knowledge, programs, and processes that wow his clients.


Theresa Maw
Partner - Global Operations 


A British Citizen and elite General Manager with expertise in developing bespoke service excellence programs, and standards of operating procedures for our clients.
Theresa is a 35-year professional and has done 25 openings globally, turned around flagging businesses, and operated some of the most iconic luxury properties such as on London's Park Lane.  She is known for her astute business acumen and being passionate about F&B and Rooms excellence.
Bestowed the rare honor by the City of London with the Freedom of the City, she is a committee member of the Reunion des Gastronomes, and a Fellow of the Institute of Hospitality.  
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