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Fiona Lowe
Partner - The Americas & Caribbean


A British Citizen born in Jersey in the UK Channel Islands, she has lived and worked in the UK, and the Caribbean extensively and is very accustomed to local hotel needs and worked on projects in America.
A hospitality industry specialist, in HR, Learning & Development spanning 30 + years with Le Meridien, Marriott International UK and St. Kitts, and over six-years in luxury resorts in the Caribbean: St. Kitts, Curacao & Grenada where she lives.
Developing people, driving standards, and creating bespoke training program solutions, and inspiring others to reach their potential is her passion.  Now a certified Life Coach.
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Robert Gary Dodds
Founder & Managing Partner

An American, British-born who has lived and worked in Europe, the Middle East & Africa (MEA), and the Asia Pacific, he conducts consulting on each region in the Caribbean and Latin America.

A VP-HR for 38 years in the hotel industry with The Peninsula Group, IHG, Ritz-Carlton, and Marriott.  Last looking after 160 hotels in the ME& A across multiple jurisdictions, and now based in the USA.

He's passionate about and inspired by creating and delivering best-practice HR knowledge, programs, and processes that wow his clients.


Theresa Maw
Partner - Global - Operations 


A British Citizen and elite General Manager with expertise in developing for us, bespoke service excellence programs, and standards of operating procedures for our clients.
Theresa is a 35-year professional and has done 25 openings globally, turned around flagging businesses, and operated some of the most iconic luxury properties such as on London's Park Lane.  She is known for her astute business acumen and being passionate about F&B and Rooms excellence.
Bestowed the rare honor by the City of London with the Freedom of the City, she is a committee member of the Reunion des Gastronomes, and a Fellow of the Institute of Hospitality.  
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