Consulting projects prepared
  • Creating a Culture Program & Materials
  • Wrote brand standards of operating procedures
  • Created service excellence programs
  • Wrote hospitality and service excellence keys. 
  • Regional office team assessment
  • Creating Expat terms, conditions & benefits.
  • Acting as interim VP HR during HR transition
  • Preparing Across Generations leader training
  • Developing wow customer experience guides
  • Creating Leadership Training modules pack
  • Developing a Mentorship program
  • Designing an Orientation program
  • Developing Job descriptions
  • Adapting Employee handbooks
  • Handling Leader Psychometric Assessment
  • Creating brand standards manual
  • On-site review of service delivery & change

Clients

  • A Boutique luxury hotel group, Portugal.

  • A USA time-share regional office, Singapore.

  • Assessment of VP candidates, Hong Kong.

  • A Global Hospitality Management firm, USA.

  • An American Cruise Line, USA.

  • A Global Hospitality consulting firm, Europe.

  • A Global Security firm, Europe.

  • A Hospital Catering Company, UAE.
  • ‚ÄčLuxury Retreat Company, Canada
  • A Luxury Resort, Jamaica

  • A Luxury Boutique Resort, Barbados

  • Developing a client network, in Mexico