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Consulting projects prepared
  • Creating a Culture Program & Materials
  • Wrote brand standards of operating procedures
  • Created service excellence programs
  • Wrote hospitality and service excellence keys. 
  • Regional office team assessment
  • Creating Expat terms, conditions & benefits.
  • Acting as interim VP HR during HR transition
  • Preparing Across Generations leader training
  • Developing wow customer experience guides
  • Creating Leadership Training modules pack
  • Developing a Mentorship program
  • Designing an Orientation program
  • Developing Job descriptions
  • Adapting Employee handbooks
  • Handling Leader Psychometric Assessment
  • Creating brand standards manual
  • On-site review of service delivery & change

Clients

NORTH AMERICA:

  • Exclusive Private Members Country Club, USA.

  • Residential & Hospitality Chain, USA.

  • An American Cruise Line, USA.

  • Luxury 'Airbnb Type' Company, Canada.

CARIBBEAN

  • Exclusive USA, Experiential Residence Group                       Launch for the Caribbean & Latin America. 

  • A Luxury Resort, Jamaica, WI.

  • A Luxury Boutique Resort in Barbados, WI

ASIA PACIFIC​

  • Restructure a USA Regional office in Singapore.

  • Multi-Complex Hotels & Hospitality, Philippines.

EUROPE, Middle East & Africa​

  • A Boutique Luxury Hotel Group in Portugal.

  • A Global Hospitality Consulting firm UK-based.

  • A Global Security firm, Sweden-based.

  • A Hospital Catering Company, UAE, Middle East.​
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